
Shipment Policy
Effective Date: January 15, 2025
Cloudlite offers shipping to both domestic and international customers. We work with trusted carriers to deliver your products quickly and securely.
1. Shipping Methods
We offer various shipping options depending on your location, including standard, expedited, and international shipping. Shipping fees are calculated based on the weight of the products and the destination.
2. Processing Time
Orders are processed within 1-2 business days. You will receive an email notification with tracking information once your order has been shipped.
3. Delivery Times
Delivery times vary depending on the shipping method chosen and your location. Domestic orders typically arrive within 5-7 business days, while international orders may take longer due to customs processing.
4. Shipping Costs
Shipping costs are calculated during checkout based on the weight of your order and the destination. Customers are responsible for any customs duties or taxes applicable to international shipments.
5. Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact us immediately, and we will assist you in resolving the issue.